This Privacy Policy describes how ug88 collects, uses, stores, shares, and protects the personal information of registered Players and visitors to ug88.vu. ug88 is committed to handling your personal data responsibly and in full compliance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.
ug88 ("we," "us," "our") operates the online gaming platform accessible at ug88.vu (the "Platform"). For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, ug88 acts as the Personal Information Controller in respect of all personal data collected from Players and visitors through the Platform.
As Personal Information Controller, ug88 is responsible for determining the purposes and means of processing personal data collected through the Platform, and for implementing appropriate organisational and technical safeguards to protect that data.
Data Protection Officer: ug88 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and with the Data Privacy Act of 2012. To contact the ug88 DPO, please write to [email protected] with the subject line "Data Privacy — DPO Inquiry."
This Privacy Policy applies to all personal information collected by ug88 through the following channels and contexts:
This Policy does not apply to the privacy practices of third-party game providers, payment processors, or other service providers whose platforms you may access via links or integrations on the ug88 Platform. ug88 recommends reviewing the privacy policies of any third-party service separately.
ug88 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data collected include:
Sensitive Personal Information: Government-issued ID documents submitted for KYC constitute Sensitive Personal Information under the Data Privacy Act of 2012. ug88 applies heightened security measures to the storage and handling of such documents, including encryption at rest and strict access controls limiting which personnel may view or process ID documents.
ug88 collects personal data through the following methods:
Under the Data Privacy Act of 2012, ug88 relies on the following legal bases for processing your personal data:
ug88 uses the personal data collected for the following purposes, each of which is aligned with a legal basis for processing as described in Section 5:
Marketing opt-out: If you no longer wish to receive promotional communications from ug88, you can opt out at any time through your Account notification settings or by contacting ug88 support at [email protected]. Opting out of marketing communications does not affect transactional or security-related notifications, which remain active as they are necessary for Account operation.
ug88 does not sell, rent, or trade your personal data to unrelated third parties for their own commercial purposes. Personal data is shared only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
ug88 uses cookies and similar technologies on ug88.vu to support Platform functionality, improve user experience, and analyse site usage. A cookie is a small text file stored on your device by your web browser when you visit the Platform.
ug88 uses the following categories of cookies:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the ug88 Platform. For functional, analytics, and marketing cookies, you may opt out without affecting core Platform access.
ug88 retains personal data only for as long as is necessary for the purposes for which it was collected, or for as long as ug88 is required to retain it under applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Where data is anonymised, it may be retained indefinitely for statistical and analytics purposes as it is no longer personal data.
ug88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include, but are not limited to:
Data Breach Notification: In the event of a personal data breach that is likely to result in serious harm to affected Players, ug88 will notify the National Privacy Commission within seventy-two (72) hours of discovery, and affected Players within a reasonable time thereafter, in accordance with NPC Circular 16-03 and subsequent NPC issuances on breach notification.
Under the Data Privacy Act of 2012 of the Philippines, registered Players and visitors have the following rights with respect to their personal data held by ug88. You may exercise these rights by submitting a written request to [email protected] with the subject line "Data Subject Rights Request."
Request a copy of the personal data ug88 holds about you, together with information about how it is being used and to whom it has been disclosed.
Request correction of inaccurate, incomplete, or outdated personal data held in your ug88 Account or KYC records.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ug88's legal retention obligations under Philippine AML law.
Object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format for transmission to another controller, where technically feasible.
File a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ug88 has processed your data in violation of the Data Privacy Act of 2012.
ug88 will respond to data subject rights requests within fifteen (15) business days of receipt. Complex requests may require additional time, and ug88 will notify you of any extension within the initial 15-day period. Identity verification may be required before ug88 can process a rights request to ensure we disclose data to the correct individual.
The ug88 Platform is strictly intended for individuals who are twenty-one (21) years of age or older, consistent with PAGCOR regulations governing casino-style gaming in the Philippines. ug88 does not knowingly collect, store, or process personal data from individuals under the age of 21.
If ug88 discovers or is notified that personal data has been collected from a person under the age of 21, ug88 will immediately close the associated Account, delete the personal data collected, and forfeit any Account balance in accordance with the ug88 Terms & Conditions. The incident will be assessed for mandatory reporting obligations under applicable Philippine law.
Parents or guardians who believe their child (or a person under 21 in their care) has created an Account on the ug88 Platform should contact ug88 immediately at [email protected] so that the Account can be identified and closed without delay.
Certain personal data processed by ug88 may be transferred to, stored on, or processed by systems located outside the Republic of the Philippines — for example, where ug88 uses cloud infrastructure providers or game platform operators whose servers are located in other jurisdictions.
Where such cross-border transfers occur, ug88 ensures that adequate safeguards are in place to protect your personal data at a standard equivalent to or exceeding the protections required under the Data Privacy Act of 2012. These safeguards include contractual data processing agreements with recipient third parties that impose data protection obligations consistent with Philippine law.
By creating an Account and using the ug88 Platform, you acknowledge and consent to the transfer of your personal data to servers and processing facilities outside the Philippines where necessary for the delivery of ug88 services, subject to the safeguards described in this Section.
The ug88 Platform may contain functional integrations with third-party game providers and payment processors whose privacy practices are independent of ug88. This Privacy Policy applies exclusively to personal data processed by ug88 through the ug88.vu Platform. ug88 is not responsible for the privacy practices, data processing activities, or security measures of any third-party platform, even where that platform is accessible through the ug88 interface.
Players are encouraged to review the privacy policies of any third-party service they interact with through the Platform, including GCash, Maya, and game studio platforms, to understand how those services handle personal data independently.
ug88 may revise this Privacy Policy from time to time to reflect changes in data processing activities, applicable Philippine law, PAGCOR regulatory requirements, or operational practices. The "Last Updated" date at the top of this page will be updated to reflect the date of the most recent revision.
Where a revision materially changes how ug88 processes your personal data or affects your rights as a data subject, ug88 will provide advance notice to registered Players via the email address associated with their Account. For non-material updates — such as clarifications of existing practices, correction of typographical errors, or reorganisation of content — ug88 may publish the revised Policy without advance notification.
Continued use of the ug88 Platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with a material change to this Policy, you should cease using the Platform and request Account closure before the revised Policy's effective date.
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or wish to raise a concern about how ug88 has handled your personal data, please contact us through the following channels:
National Privacy Commission of the Philippines: The NPC accepts complaints from data subjects who believe their rights under the Data Privacy Act of 2012 have been violated. Details of the NPC's complaint process are available on the NPC's official government website. ug88 cooperates fully with NPC investigations and enquiries.
These six commitments summarise how ug88 approaches data privacy in practice — not just in policy language. Every Filipino player on the Platform benefits from these protections from day one.
Every piece of data you send to and receive from ug88 — login credentials, KYC documents, transaction confirmations — is encrypted via 256-bit SSL/TLS. The padlock in your browser confirms this protection is active during every session.
ug88 processes personal data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012). A designated Data Protection Officer oversees all data handling practices and is the point of contact for NPC enquiries and player rights requests.
Government-issued Philippine IDs and selfie photos submitted for KYC verification are classified as Sensitive Personal Information and stored with encryption at rest. Access is restricted to authorised compliance personnel only on a strict need-to-know basis.
ug88 does not sell, rent, or trade your personal data to unrelated third parties for their own commercial purposes. Data is shared only with service providers directly necessary for delivering ug88 services or complying with Philippine legal obligations.
Under the Data Privacy Act of 2012, you have the right to access, correct, delete, and port your personal data. You can opt out of marketing communications from within your Account settings at any time without affecting access to the Platform.
In the unlikely event of a data breach that poses a serious risk to your personal data, ug88 is committed to notifying the National Privacy Commission within 72 hours and affected Players promptly, in compliance with NPC Circular 16-03.
Now that you understand how ug88 handles your personal data, you can play knowing your information is protected under Philippine law. Log in and enjoy the full casino experience — slots, live dealer, sports betting, and more. Must be 21+.